Terms & Conditions

By using our website or requesting services, you agree to these terms. If you do not agree, please do not use our services. We may update these terms from time to time; continued use after changes means you accept the updated terms.

Wiz Kid Tech Repair provides computer and technology repair, diagnostics, data recovery assistance, device setup, maintenance, virus and malware removal, custom PC builds, and related on-site or remote support. We serve residential and small-business customers in and around Muncie, Indiana, and surrounding communities.

We will tell you honestly if a device cannot be repaired, if a repair is not cost-effective, or if a problem is outside our scope.

Initial diagnostics are free. This means we will look at your device and explain what we believe is wrong at no charge.

If repair work is needed, we will provide an estimate before any paid work begins. You decide whether to proceed. Paid work starts only after you approve the estimate.

To complete service, you agree to:

• Provide accurate information about the device and problem.
• Back up your data before service when possible.
• Provide any passwords, PINs, or access credentials needed to perform approved work.
• Remove or disclose any illegal, offensive, or highly sensitive material on the device.
• Pick up your device promptly once service is complete and payment is made.

Payment is due when service is complete unless otherwise agreed in writing. We accept Cash, Card, Check, Tap-to-pay. Estimates are valid for the period stated on the estimate. Additional charges will only be incurred with your approval.

Repair work can sometimes result in data loss, software changes, or the need to reset a device. You are responsible for backing up important files, photos, and data before service. Wiz Kid Tech Repair is not responsible for data loss that occurs during service, including during diagnostics, repair, recovery attempts, or operating system reinstalls.

We stand behind the work we do. Repairs come with a limited warranty against defects in workmanship for a reasonable period, typically 30 to 90 days depending on the service. The warranty does not cover new damage, accidental damage, liquid damage, software issues unrelated to the repair, or problems caused by misuse.

Parts may carry their own manufacturer warranty. Third-party or specialist services, such as DriveSavers data recovery, are governed by the partner's terms.

To the fullest extent allowed by law, Wiz Kid Tech Repair and Never Ending Vision, LLC. are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, arising from our services or website. Our total liability for any claim will not exceed the amount you paid for the specific service giving rise to the claim.

Devices left unclaimed for more than 60 days after we notify you that service is complete may be considered abandoned. We will make reasonable attempts to contact you before recycling, disposing of, or otherwise handling abandoned equipment.

These terms are governed by the laws of the State of Indiana. Any dispute will be resolved in the appropriate courts located in Delaware County, Indiana.

We may update these terms at any time. The latest version will be posted on this page with an updated effective date. Please review this page periodically.

Questions about these terms? Contact us: